Performance Evaluation

We value you as a client and want to ensure we are providing quality service & creative.
To help us meet your expectations, please complete the evaluation form below by selecting the appropriate number in each of the four sections: overall work, creative, account service and pricing/invoicing.

Part 1: Overall Work
Part 1: Overall Work
<b>1. We understand your business </b>
<b>2. We meet deadlines </b>
<b>3. We have a great working relationship with you</b>
<b>4. We are accessible </b>
<b>5. We are responsive</b>
<b>6. We are dependable</b>
<b>7. We have sufficient staff for your account</b>
<b>8. The value of the work you receive is worth the cost </b>
Part 2: Creative
Part 2: Creative
<b>1. Our creative concepts are compelling </b>
<b>2. Our art direction/graphic design is exceptional</b>
<b>3. Our copywriting captures the message</b>
<b>4. Our problem solving is unique and effective</b>
Part 3: Client Service
Part 3: Client Service
<b>1. We anticipate your needs</b>
<b> 2. We have a high attention to detail</b>
<b> 3. We communicate clearly </b>
<b> 4. We devote sufficient time to your account</b>
<b> 5. We follow up on assignments </b>
<b> 6. We have adequate media negotiating skills </b>
<b> 7. We provide adequate media strategy and planning </b>
<b> 8. We provide prompt service </b>
<b>9. We provide a high quality of strategic thinking</b>
Part 4: Pricing and Invoicing
Part 4: Pricing and Invoicing
<b> 1. The price of creative and account service is fair </b>
<b> 2. We always stay in budget for projects</b>
<b> 3. We provide clear, understandable invoices</b>
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